JobTracker Mail Automation (JMAIL)
Our JobTracker Mail Automation (JMAIL) fires off emails and text messages to customers about their countertop fabrication projects. JMAIL automatically sends customizable emails containing customer and job data from Moraware.
Example of email triggers are:
New order/job: A welcome letter is sent to acknowledge the order
Confirm Template and Install dates, including 24- or 48-hour reminders and reschedule dates
Back order notifications
Post-installation follow-up, including a thank you, coupons, and a customer feedback survey
JMAIL can also handle a customer response to the automated emails and texts. We work with you to design specific emails, documents, event triggers, and timing so your response to customers via JMAIL is always right on target.
Use this calculator to see how much you can save by using JMAIL.
Watch this video to learn more.